{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Free delivery across the United Kingdom on orders of GBP 50 or more after discounts. Below that the only method offered is Express Delivery at GBP 22, which is also available on any order as a paid delivery option; no faster transit time is promised for it. Orders are handled in 24 to 48 hours and take 5 to 7 days in transit, tracked. If an order cannot ship within the stated time the buyer is told and may cancel for a full refund. The price shown is the price charged and no sales tax is added at the checkout.",
    "content": "Shipping and Delivery Last updated 24 September 2026. United Kingdom delivery Delivery is free when the order total after discounts is £50 or more. Express Delivery costs £22 and is available below and above that threshold. Timing Please allow 24 to 48 hours for order handling, followed by an estimated 5 to 7 days for delivery. Express Delivery is the carrier method name; the source store does not substantiate a separate guaranteed faster transit time. Tracking and split parcels Tracking is emailed when an order ships. Items in one order may be sent in separate parcels and may arrive at different times. Delays and address changes Contact theteam@customersupport.care promptly if the delivery address is wrong or tracking has not progressed. Address changes depend on whether packing or dispatch has started.",
    "url": "https://co2monitor.uk/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "For most goods bought online, a UK consumer may cancel within 14 days after receiving the goods and then return them within a further 14 days, subject to statutory exceptions. Faulty, damaged, wrongly supplied or misdescribed goods are handled under UK consumer law. Contact the team before returning anything for the correct instructions.",
    "content": "Refunds and Returns Last updated 24 September 2026. Faulty, damaged or not as described If goods arrive faulty, damaged, wrongly supplied or not as described, contact theteam@customersupport.care with the order reference and a description of the problem. We will provide the remedy required by UK consumer law and cover reasonable return costs where the goods are faulty or incorrectly supplied. Statutory cancellation for online orders For most goods bought online, a UK consumer may tell us they are cancelling within 14 days after receiving the goods, then return them within a further 14 days. Exceptions can apply, including sealed goods that are not suitable for return for health-protection or hygiene reasons after they have been unsealed. To cancel, email us with the order reference and a clear statement that you are cancelling. Keep the goods in reasonable condition. You normally pay the direct return cost for a change-of-mind cancellation. We may reduce a refund for handling beyond what is needed to establish the nature, characteristics and functioning of the goods. The shop's additional policy The shop may also accept unused goods in their original packaging under its published change-of-mind process. This additional policy never reduces your statutory rights. Where the statutory rules provide a better remedy or longer effective period, they prevail. Orders not yet dispatched Contact us as soon as possible if you need to change or cancel an order. If a statutory cancellation right applies, no separate cancellation or processing fee is charged for exercising that right. Refund timing Approved refunds are sent to the original payment method. We make the refund within the period required by law; your card or payment provider may take additional time to show it. Start a return Email theteam@customersupport.care before sending goods so we can provide the correct return address and instructions.",
    "url": "https://co2monitor.uk/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How CO2 Company UK collects, uses, shares and protects personal information, how to ask for access, correction or deletion, and how cookies and analytics are consent gated.",
    "content": "Privacy Policy Last updated 24 September 2026. Who is responsible Caruso Consulting Co Ltd, trading as CO2 Company UK, is responsible for the personal data described here. Contact theteam@customersupport.care for privacy questions. Data we use We use information you provide when contacting us, requesting a quote, placing an order or asking for support. This may include your name, contact details, delivery and billing details, order items and correspondence. Payment providers process payment credentials; this site does not store full card numbers. Why we use it We use personal data to answer enquiries, take and fulfil orders, provide delivery and support, prevent fraud, keep required business records and comply with legal obligations. Where consent is required for non-essential analytics or marketing, you may grant or withdraw it through the cookie controls. Service providers and international transfers We share only the data needed with service providers such as hosting, payment, order storage, email and delivery providers. Some providers may process data outside the UK. Where required, appropriate contractual or legal safeguards are used. Retention We keep order and accounting records for the periods required by law. Enquiries and support records are kept only as long as needed for the purpose, disputes, security and legal obligations. Your rights Depending on the circumstances, UK data protection law may give you rights to access, correct, erase or restrict your data, object to processing, or receive portable data. You may also complain to the Information Commissioner's Office. Security and contact We use reasonable organisational and technical measures to protect personal data. No internet service can guarantee absolute security. Email theteam@customersupport.care to exercise a right or ask a question.",
    "url": "https://co2monitor.uk/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from CO2 Company UK. Nothing in the terms limits rights that cannot lawfully be excluded under UK consumer law.",
    "content": "Terms and Conditions Last updated 24 September 2026. Who you are buying from Caruso Consulting Co Ltd, trading as CO2 Company UK. Contact us at theteam@customersupport.care . Orders Placing an order is an offer to buy. We accept it when we dispatch the goods. If we cannot supply an item, we will tell you and refund any payment for it. Prices and payment Prices are in pounds sterling. Delivery charges, where applicable, are shown before payment. Payment is processed by the payment provider shown at checkout; this site does not store full card details. Delivery The costs, destination and estimates on our Shipping & Delivery page form part of these terms. Dates are estimates unless we expressly agree otherwise. Returns and cancellation Our Refunds & Returns page explains the shop policy and your statutory cancellation and faulty-goods rights. Product safety Follow the instructions supplied with every product. Ozone generators must be used only in unoccupied spaces and the space must be ventilated before re-entry. Do not expose skin, eyes, people or animals to a UV lamp. CO2 monitors are ventilation indicators, not carbon-monoxide alarms or medical devices. The unavailable face coverings are not respirators or certified protective equipment. Your statutory rights Nothing in these terms excludes or limits rights that cannot lawfully be excluded, including rights under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Website content Site content is owned by us or used with permission. You may use it for personal shopping and may not reproduce it commercially without written permission. Governing law These terms are governed by the law applicable to your UK place of residence. You may bring a claim in the courts available to you as a consumer.",
    "url": "https://co2monitor.uk/terms-and-conditions/"
  }
}
